OmegaPet FAQ | OmegaPet

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FAQ

Q: How do I register my product for the OmegaPet Warranty?
A: All of our pet-care products are backed by our OmegaPet Promise and your satisfaction is guaranteed for life! We do recommend that you sign up for our VIP Club, which automatically registers your email address with us. You’ll also become one of the first to know about our new products and all of our site promotions. You can sign up here: myomegapet.com/VIP

GRAIN FREE DOG TREATS:

Q: My dog has a sensitive stomach. Are these treats safe to use?
A: Yes! Our simple, real-food recipe maximizes anti-oxidants and minimizes fillers, artificial ingredients, soy, wheat, hydrogenated oils and other undesirable ingredients. Each biscuit is baked with care, and specially formulated to reduce allergies and inflammation.

Q: How many calories are in each treat?
A: Our all-natural and grain-free treats contain just 10 calories each.

Q: Are these treats healthy?
A: Yes! This superfood dog snack includes natural ingredients to reduce allergies and inflammation, glucosamine to support healthy joint function and mint-flavored chews to support dental health.

DENTAL WATER ADDITIVE:

Q: Is this product safe for my older dog?
A: Yes, our Dental Water is all-natural and safe for pets of all ages, and it is especially ideal for senior pet dental health.

Q: Can you use this for dogs and cats?
A: Yes, this product is safe for use with both dogs and cats.

Q: How do I use this product?
A: Add 1-2 tablespoons to your pet's water bowl (approximately 1 tablespoon per 8 ounces of water). Add more each time you refill the water bowl. Our product is all-natural, so you don’t have to worry about over-dosing your pets!

Q: What are the ingredients?
A: Purified Water, Aloe Vera Extract, Baking Soda, Sodium Benzoate, Potassium Sorbet, Peppermint flavor, Glycerin, Preservative.

BITTER APPLE SPRAY FOR DOGS:

Q: Will the spray work on dog paws as well?
A: Yes, you can use the spray on your pet's paws - anywhere you want your pup to stop biting and chewing. 

Q: Can you use these on other animals - like rabbits?
A: Yes, while it is most effective on dogs, it is safe for use with all pets, and our customers have reported success with other animals such as rabbits.

DESHEDDING BRUSH:

Q: How often do the blades of the Deshedding Brush need replaced?
A: No need to replace blades, we offer a lifetime warranty on our products.

Q: Will this brush work on long-haired dogs?
A: Yes, it works well for both long-haired and short-haired dogs.

Q: How can I adjust the blade? 
A: There is a black button located on the handle of the deshedding tool that will extend the blade once pushed.  This will give you, as the owner, 2 different blade lengths to use on your fur baby.

Q: How do you clean the brush?
A: A self-cleaning button ejects pet hair from the Deshedding Tool's stainless-steel teeth, speeding up the overall grooming process.

Click here to view product review videos of our Deshedding Brush!

DOG NAIL CLIPPERS:

Q: Does this work on both dogs and cats?
A: Yes, you can use it on both dogs and cats.

Q: Dost this work with both large and small breeds?
A: Yes, customers report success on cutting the nails of pets of all sizes.

Q: Is there a nail file? Where is it located?
A: Yes! It is located in the handle of the clippers.

Q: Can a left-hander use these clippers?
A: Yes, definitely, our nail clippers are easy for both righties and lefties to use! 

Q: Can you use these on puppies?
A: Yes, they are safe to use on all breeds, sizes, and ages of dogs and cats.

Q: How will I know when it's time to trim my pet's nails? 
A: A dog’s nails should be trimmed when they just about touch the ground when he or she walks. If your pet’s nails are clicking or getting snagged on the floor, it’s time for a trim! 

Click here to view product review videos of our Nail Clippers!

EAR CLEANER FOR DOGS:

Q: Can the ear cleaner be used on cats too?
A: Yes, this product can be used on both dogs and cats without irritation.

Q: How do you use the ear cleaner?
A: For best results, put it on a cotton ball and gently clean the ear.

Q: Is this self-drying?
A: Yes. This product cleans, drys, acidifies and deodorizes the ear canal.

Q: What are the ingredients?
A: Sulfate-free, phosphate-free, alcohol-free, preservative-free and paraben-free, our Ear Cleaner contains vegetable-based, natural ingredients, making it safe for even the most sensitive pets. Contains Coconut Oil, Sugar Alcohols, Palm Oil, and Citrus Extracts.

Q: Where is the product made?
A: It is manufactured in an FDA-approved factory in St. Louis, MO. This facility specializes in the production of all-natural and eco-friendly products.

Click here to view product review videos of our Ear Cleaner!

OATMEAL PET SHAMPOO:

Q: Will the shampoo irritate my dog’s eyes?
A: No, our Oatmeal Shampoo contains no harmful additives or irritants and it’s all-natural.

Q: Does this improve dog scratching?
A: Yes, many customers report a decrease in scratching after using this product.

Q: Will this work on skin allergies, sores, greasy skin and itching?
A: Our Oatmeal Shampoo is specifically formulated for cats and dogs with itchy skin and coats. Two of the main ingredients, oatmeal and aloe, are routinely used by veterinarians, dog groomers, and dog breeders to promote healing, combat irritation, and moisturize dry skin.

Q: Is the shampoo scented?
A: Yes, there is a light and clean baby-wipe scent.

Q: What are the ingredients?
A: Specifically formulated for dogs and cats with dry and itchy skin, there are no harmful additives, irritants or preservatives. Ingredients include Oat Extract, Shea Butter and Aloe Vera.

Click here to view product review videos of our Oatmeal Pet Shampoo!

PET STAIN AND ODOR REMOVER: 

Q: Does it remove stains and odors from hardwood floors?
A: Yes, it is great for all surfaces - carpet and hardwood.

Q: Can you use this product with laundry - in the washer?
A: It is intended for removing stains from floors but we have heard it works effectively in the washer as well.

Q: Does it prevent the dog from marking that spot again?
A: Yes, it cleans the area effectively and gets rid of the smell which prevents the dog from marking the same spot.

Q: What are the ingredients? 
A: Water, Bacteria/Enzymes, Nonionic Surfactant, Fragrance, Opacifier. Biodegradable and environmentally friendly it is color safe, completely water soluble, non-flammable and contains no toxic fumes.  Safe to use around children and pets.

Click here to view product review videos of our Pet Stain and Odor Remover!

TEAR STAIN REMOVER:

Q: How do you apply the Tear Stain Remover?
A: Put the solution on a cotton pad and wipe around the eyes.

Q: My pet’s eyes are really sensitive - is this safe to use?
A: Yes - this product is all-natural and devoid of any harmful chemicals or toxins that may be harmful or irritate your pet.  EVERY ingredient in this formulation is derived from a natural source.

Q: Do you wipe or rinse eyes after applying?
A: No need to wipe the eyes or rinse after applying. 

Q: Where is the product made?
A: It is manufactured in an FDA-approved factory in St. Louis, MO. This facility specializes in the production of all-natural and eco-friendly products.

Q: What are the ingredients? 
A: This all natural tear stain remover includes coconut-based ingredients & palm-based oils. The active ingredients are: water, glycerin oil, sugars from coconuts, palm plant oils. Contains NO Sodium Laurel Sulphate, NO Alcohol and NO Toxic Chemicals.

Click here to view product review videos of our Pet Tear Stain Remover!